OPD General Information

OUT-PATIENT DEPARTMENT

The Out-Patient Department (OPD) is the ambulatory health care delivery unit and a frontline service of the Bicol Medical Center (BMC).

The OPD is housed in a two-storey building at the hospital compound's front-center, behind the Metro Mall. It is also referred to as the Bicol Medical Center Rolando Andaya Sr. OPD building

VISION

The Bicol Medical Center Out-Patient Department is a renowned ambulatory care center of wellness

MISSION

The Bicol Medical Center Out-Patient Department provides excellent holistic multi-disciplinary ambulatory health care service, training, and research.

STAFF
DEPARTMENT CHAIR
Maria Sara Padua-Labilles, MD, FPSPS, FPCS
CONSULTANT/MEDICAL SPECIALIST
Niña I. Gregorio, MD
Maria Rosalinda C. Espiritu, MD
NON-TRAINING RESIDENTS
Ma. Rosario Magdalene R. Escarilla, MD
Julian Naismith Q. Lavadia, MD
Rina Ricci S. Ilarde, MD
Lee Tomas O. Tan, MD
Virgilyn B. Paniterce, MD
Mark Linus P. Meneses, MD
Department Secretary
Diana Grace C. Caceres, LPT
GENERAL SCHEDULE
Open from Monday to Saturday (except Holidays)
Monday to Friday
Oras ng Palista
AM Clinics: 7:00 AM – 10:00 AM
PM Clinics: 12:00 NN – 3:00 PM

Wholeday Clinics: 7:00 AM – 3:00 PM
Oras ng Konsulta
8:00 AM-5:00 PM
Saturday (AM only)
Oras ng Palista
7:00 AM – 10:00 AM
Oras ng Konsulta
8:00 AM – 12:00 NN
FEES
User’s Fee PhP 50.00
Other Fees per procedure, if applicable
CONSULTATION GUIDE
NEW PATIENT
STEP 1
INFORMATION
Information and Screening of Patients.
The New Patient has to fill-out the Personal Information Sheet (PIS).
STEP 2
(VITAL SIGNS)
Taking of the patient's vital signs.
STEP 3
(TRIAGE)
Assessment of Patient's Condition at the Triage Area.
STEP 4
(HIMS-OPD)
Registering at BMC OPD's Hospital Information Management System (HIMS)
STEP 5
(CASHIER)
Payment of User's Fee at the Cashier.
STEP 6
(CLINIC)
Clinic Consultation.
OLD PATIENT
STEP 1
INFORMATION
Information and Screening of Patients.
The Old Patient should bring his/her BMC Green Card.
If not, he/she has to fill-out the Personal Information Sheet (PIS) again.
STEP 2
(VITAL SIGNS)
Taking of the patient's vital signs.
STEP 3
(TRIAGE)
Assessment of Patient's Condition at the Triage Area.
STEP 4
(CASHIER)
Payment of User's Fee at the Cashier.
STEP 5
(CLINIC)
Clinic Consultation
NOTE:
For 4Ps member:
Bring and present your 4Ps ID, your updated PhilHealth Member Data Record for proof that you are a 4Ps member, so you will not be given a charge slip for the User’s fee.
For Senior Citizens and Person’s with Disability (PWD):
Bring and present your Senior Citizen or PWD ID or any document as proof to avail of the 20% discount in the User’s Fee.
For Old Patients:
Bring your Hospital ID (Green Card) every time you come to BMC.

ROOM ASSIGNMENT

OPD Building
(FIRST FLOOR)

Room #	Clinic/Office
1	Medicine Clinic
2	Programmatic Management of Drug-Resistant TB (PMDT)
3	National TB Program (NTB)/TB Directly Observed Treatment Strategy (DOTS)
4	Sub-Specialty Clinic Smoking Cessation Clinic
5	Pediatrics Clinic
6	Breastfeeding Room
7	OPD Head Office / Nurse Supervisor's Office
8	HIMS OUT-PATIENT
9	OB-Gyne
10	Cashier
11	Orthopedic
12	Occupational Health Services (Industrial Clinic, Employee's Clinic) Integrative Medicine Clinic Acupuncture Clinic
13	Billing/Philhealth

OPD Building
(SECOND FLOOR)

Room #	Clinic/Office
20	Ambulatory Surgical Clinic (ASC)
21	Animal Bite Treatment Center (ABTC)
22	Bacteriology
23	HIMS IN-PATIENT / RECORDS SECTION -Birth Certificate -Death Certificate -Medical Certificate
24	Ear, Nose, and Throat (ENT)
25	Ophthalmology
26	Urology
27	Surgery/Treatment Room
28	Dental

8-STOREY BUILDING
(UPPER GROUND)

Location
Laboratory

NEW EMERGENCY ROOM

Location	Name
1F	Pharmacy
1F	Medical Social Work
2F	Teen Wellness Center (AYRH)
2F	Family Planning
2F	Surveillance/Public Health Unit
2F	Dermatology Clinic/Phototherapy

FREQUENTLY ASKED QUESTIONS
Kailangan po ba magpalista sa BMC-OPD?
Opo, kailangan po na magpalista sa tuwing magpapa-konsulta sa BMC-OPD. Ito po kasi ang paraan para magawan (para sa mga new patients) o makuha ang Patient’s Chart (para sa old patients). Kailangan din po na kasama ang pasyente bago mag palista para masuri ng Triage Officer kung saan na clinic siya ipapakonsulta.
Ano po ba ang Triage?
Sa Triage, inisyal na sinusuri ang kalagayan ng isang pasyente. Batay sa kondisyon o nararamdaman ng pasyente, sinasabi po ng triage officers kung saan dapat na klinika siya dapat na magpa-konsulta. Ang mga triage officers ang magbibigay ng gabay sa pasyente o kanyang kasama para mas maging madali ang kanilang konsultasyon o transaksyon sa BMC-OPD.
Pwede na po ba mag-appointment o magpalista ng mas maaga bago ang araw ng pagpa-konsulta?
Wala pa pong appointment system ang BMC OPD. Kailangan din po na magpalista sa araw mismo kung kailan magpapa-konsulta ang pasyente.