NAGA CITY, June 18 (PIA) –- In a virtual press conference held June 16, Wednesday, the Bicol Medical Center (BMC) formally launched its 1st Regional Cancer Center Online Appointment System, primarily to provide ease and convenience to all cancer patients seeking treatment in the said hospital.
Dr. Alma Bresnan, Head of the Regional Cancer Center said that given the current situation during this pandemic, the system will be a big relief to cancer patients who don’t have to undergo the agony of waiting and transporting to and pro from the hospital to their residence just to make an appointment. This will also l mean less exposure to the COVID-virus.
“This is what we have committed under the Performance Government System (PGS). We should have launched it last 2019 but when the COVID pandemic started, we lost our focus and concentrated on dealing with more urgent cases in the hospital. We had our soft launch and had our trial last month and we decided that this is the most appropriate time to launch it,” Bresnan said.
The Regional Cancer Center Online Appointment System can be accessed through https://app.bmc.doh.gov.ph/online-appointment/, follow the instructions therein to ensure that their appointment is approved and recorded.
On the site, the patient has to complete the registration process by clicking the registration button, fill in the registration form, click and read the terms and conditions, click the check box once they are done reading then click the Register button.
They have to wait for the verification email, then click the “verify email address.”
The patients also have to upload the ff. documents: referral letter, surgical pathology report, laboratory test results before they can book an appointment. These documents can be uploaded using the jpg, png, doc, or pdf format.
In booking their appointment, the patient can look for their oncologist, view the schedule when they want the appointment to be done, and click the reserve button. They have to wait until their appointment reservation is approved before coming to the hospital. The confirmation of the booking can be found on the Appointment page of the said website.
Once approved, the patient can download and save their appointment ticket. Patients are advised to bring their appointment tickets on the day of their appointment, 15 minutes before their scheduled time slot for triaging.
“First, we don’t like the patient to wait, especially in a very long queue. There can be unfortunate cases where they might not be accommodated so it could be a waste of time. But if they have a scheduled appointment, the doctor will be around and they won’t have to wait for long. May I just remind the patients to include their name, email address, or phone number in the appointment site,” Bresnan added.
Courtesy: PIA-Camarines Sur
For those who do not have a Gmail account, Bresnan stated that they have an assistance corner where the “first-timers” will be taught how to use the system. For additional inquiries, the BMC Regional Cancer personnel can be reached at their email address at firstname.lastname@example.org or call/text at +639054197076.